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  Call Center Training & Help Desk Training Seminars
  Resource for seminars, conferences, and certification classes addressing customer service management, help desk software & technology, CRM, and CTI.
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  Encouraging computer support professionals to learn from each other. FAQs, resources, and helping the help desk.
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  Help Desk Resources. My personal links to help desk resources online. Wednesday, February 16, 2005. Your ultimate help desk analyst certification resource. posted by Help Desk at 9:38 PM | ...
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